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Wicked Pins

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Postage options:

For Australian addresses
Delivery is by Australia Post at the following rates:
Service type Cost  
Regular  $2
Express $8
Registered $6

Wicked Pins is unable to accept responsibility for the delivery of parcels that have not been signed for.

By choosing a delivery method other than registered post you are agreeing to these terms. Reasonable efforts will be made, however in helping to locate parcels, in the unlikely event of non delivery.

For Overseas addresses

Please contact us via e-mail for a quote.


Refunds / Returns:

Our hosiery products are manufactured in Europe to the highest standard, using the latest technology and arrive in Australia individually packaged.
Care must be taken when putting on your stockings, to avoid pulling threads and potentially causing tears. In particular watch out for rings and nails.
We are unable to refund your purchase price if you damage the product or the packaging, the item has been worn or washed.

Due to the nature of the product, refunds and exchanges are only possible if the item you receive is faulty, so please choose carefully.

In the rare instance that you should find a manufacturing fault, for refunds and exchanges please contact us in the first instance, within seven days of purchase and we will endeavour to find a solution for you. See Contact Us for further details.


Payment:

We accept payment by PayPal (which includes Mastercard/Visa), direct deposit, money order or cheque. Please note that payments made by methods other than PayPal will need to be cleared before dispatch. This may take up to three business days. Items paid for by PayPal will be dispatched within one business day.
Our details for Direct Deposit are:
Westpac Banking Corporation
BSB: 735 045
Account number: 653221

For payments made by means other than Pay Pal, please send us an email outlining your order and leave your surname as a reference or your order may be delayed while we match the payment.

Please note: orders for which payment has not been received within seven working days will be cancelled. All orders need to be paid in Australian dollars.


Privacy Policy:

The information we receive from you is only used in the processing of your order. We are concerned about your privacy and we will treat any information we collect from you as strictly confidential. We will not disclose, pass on, sell or share your information with third parties.